Privacy Policy

Data We Collect

We may collect the following personal information:

• Name
• Email address
• Phone number (if provided)
• Project details submitted via contact forms
• Technical data such as IP address and browser type
• Website usage data via Google Analytics

How We Collect Data

Directly from you:

• Contact form submissions
• Email communication

Automatically via technology:

• Analytics tools such as Google Analytics
• Cookies (see Cookie Policy)

Via third-party integrations:

• Embedded content from Instagram

How We Use Your Data

We use your data to:

• Respond to enquiries
• Provide services
• Improve our Website
• Communicate with you about projects
• Analyse Website performance

We do not sell your personal data.

Legal Basis for Processing

We process data under the following lawful bases:

• Legitimate interest (responding to enquiries, improving services)
• Contract (providing services)
• Consent (where required, such as cookies)

Data Sharing

We may share data with trusted service providers including:

• Google Analytics (website analytics)
• FreeAgent (invoicing)
• Website hosting providers

These providers process data securely and only as necessary.

Data Retention

We retain personal data only as long as necessary, including:

• Enquiry data: up to 24 months
• Client records: up to 6 years (for legal and accounting purposes)

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction
• Request deletion
• Restrict processing
• Object to processing
• Lodge a complaint with the ICO (Information Commissioner’s Office)

Contact laura@bharkingdesigns.com to exercise your rights.

Data Security

We implement appropriate technical and organisational measures to protect your data.

Contact

Email: laura@bharkingdesigns.com